POLICY/TERMS


DEFINITIONS:

  • SERVICE means tangible and non-tangible products provided to client by dezinsINTERACTIVE.
  • PROJECT means the development phase of the services provide to client by dezinsINTERACTIVE.
  • SERVICE AGREEMENT is this document that lists services with conditions and/or limitations provided to client by dezinsINTERACTIVE in exchange for a fee. This document serves as a legally binding agreement between client and dezinsINTERACTIVE.
  • FEE means money client agrees to pay to dezinsINTERACTIVE.n exchange for service(s) provided to client, which is outlined in Service Agreement.
  • dezinsINTERACTIVE means dezinsINTERACTIVE – Print and Web Services, LLC, Dezins, LLC, and dezinsINTERACTIVE.
  • CLIENT means customer whose name appears on the Service Agreement Form
  • PRODUCT means website, logo, printed piece, concept, market brand, or other services provided by.
  • FINAL PROJECT PROOF means Client’s project created or offered by dezinsINTERACTIVE is presented to client for edits or changes.

SERVICES

Identity. dezinsINTERACTIVE provides identity services including, but not limited to language development, logo design and in-office marketing collateral for a fee according to these terms and conditions and Client Service Agreement.

Internet. dezinsINTERACTIVE provides internet services including, but not limited to web design, web hosting, e-commerce, custom software and programming, internet technologies, and e-marketing for a fee according to these terms and conditions and Client Service Agreement. Web Hosting. dezinsINTERACTIVE will post Client’s website to our third party dedicated hosting company, CI HOST, for a fee according to these terms and conditions and Client’s Service Agreement. dezinsINTERACTIVE has found this hosting provider to be an internationally recognized provider of secure and reliable web hosting. See Lawful Purpose below for content that is not allowed and restricted. dezinsINTERACTIVE is in no way responsible for system outages, maintenance or updates, unless dezinsINTERACTIVE agrees to provide the Client these services, which will be detailed in client’s Service Agreement. If Client elects to use another hosting provider, it is the Clients responsibility to arrange for these services. We do not require contracts. Client may choose to cancel hosting at any time. Hosting payments are made in accordance with the terms in this Service Agreement and are non-refundable.

Exposure. dezinsINTERACTIVE provides multi-media marketing and strategic advertising services, herein referred to as exposure, including but not limited to direct mail, television, online, and marketing collateral for a fee according to these terms and conditions and Client Service Agreement.

Other Services. dezinsINTERACTIVE provides other services for a fee according to these terms and conditions and Client Service Agreement.

RATES

Contract Rate. Contract rate is a specific fee for a specific service, which shall be detailed in the client’s Service Agreement. If Client chooses to add to, or change services under a contract rate Client must pay additional fees, which will be detailed in client’s Service Agreement, an amendment to that agreement and/or separate Service Agreement. Hourly Rate. Hourly rate is a specific fee for one hour of service. If Client chooses this rate it will be detailed in client’s Service Agreement, an amendment to that agreement and/or separate Service Agreement. Maintenance Rate. Maintenance rate is a specific rate for a specific amount of services as detailed in the client’s Service Agreement. Travel Expenses. In the unusual event Client elects services that require dezinsINTERACTIVE personnel to travel, client must pay for all reasonable expenses to include transportation, lodging and meals. This will be detailed in client’s Service Agreement, an amendment to that agreement and/or separate Service Agreement.

BILLING AND PAYMENTS

Invoices. Invoices are sent to Client by electronic mail and payment is due upon receipt, unless dezinsINTERACTIVE agrees to other terms with Client, which shall be detailed in the client’s Service Agreement. The use of electronic facilities or agents, including mail, shall be in accordance with procedures established by dezinsINTERACTIVE and governed by the applicable provisions of the Uniform Electronic Transactions Act. Retainer/Other Fee’s. All services require a predetermined retainer fee with the remainder balance due when services are rendered. Once client’s project is complete, retainer fee will be applied to original cost. If client chooses to postpone or terminate services prior to the completion of project, Client shall pay for all fees associated in the development of project up to the point of termination or postponement, less the retainer fee. If dezinsINTERACTIVE does not incur any expenses prior to termination or postponement, the retainer fee will not be refunded except for very unusual circumstances to be determined by dezinsINTERACTIVE. In addition, if certain services take longer than one month to produce because of Client, or if the project is ongoing, all fees associated with that service to date are due monthly until Client project is completed. dezinsINTERACTIVE will not begin, continue or complete Client project unless said payments have been received. Payment types. Payment must be United States currency, in the form of check, money order, and/or cash. Client may also use a credit card (Visa, MasterCard, American Express) to pay invoice. Insufficient funds. Client will be charged and must pay all fees associated for returned checks. These fees shall include a $30 processing fee plus any bank fees dezinsINTERACTIVE incur as a result. Final Project Proof / Payment. Client agrees that once dezinsINTERACTIVE sends Client final project proof by e-mail, client must review and work with dezinsINTERACTIVE to affect edits within 10 business days (Does not apply to websites. See Service Agreement timleline.) from the date final proof was sent. Client also agrees that after 10 business days from the date proof was sent, the client’s project is complete and final payment is then immediately due and if any further edits are necessary, then Client agrees to pay additional charges. Late Payments. Payment for services is due upon receipt of invoice, however dezinsINTERACTIVE allows a 30 day grace period from the date of invoice. If Client’s web site is hosted through dezinsINTERACTIVE contract provider and Client chooses to move web site to Client’s own provider while Client has an overdue invoice balance, dezinsINTERACTIVE will not affect the services required to move the web site until the invoice balance is paid in full, regardless if fees are for web services or not. Deactivation/Debt Collection. Invoices overdue by 90 days may result in the deactivation of Clients website regardless if the invoice is for web services or not. When overdue payment is received, dezinsINTERACTIVE will reactivate Clients web service for a fee of $100 which is due prior to reactivation. Additionally, accounts 90 days overdue may be referred to a collection agency and/or attorney. Additionally, clients web site may be terminated, regardless if fees are for web services or not.

DEFINITIONS:

  • SERVICE means tangible and non-tangible products provided to client by dezinsINTERACTIVE.
  • PROJECT means the development phase of the services provide to client by dezinsINTERACTIVE.
  • SERVICE AGREEMENT is this document that lists services with conditions and/or limitations provided to client by dezinsINTERACTIVE in exchange for a fee. This document serves as a legally binding agreement between client and dezinsINTERACTIVE.
  • FEE means money client agrees to pay to dezinsINTERACTIVE.n exchange for service(s) provided to client, which is outlined in Service Agreement.
  • dezinsINTERACTIVE means dezinsINTERACTIVE – Print and Web Services, LLC, Dezins, LLC, and dezinsINTERACTIVE.
  • CLIENT means customer whose name appears on the Service Agreement Form
  • PRODUCT means website, logo, printed piece, concept, market brand, or other services provided by.
  • FINAL PROJECT PROOF means Client’s project created or offered by dezinsINTERACTIVE is presented to client for edits or changes.

SERVICES

Identity. dezinsINTERACTIVE provides identity services including, but not limited to language development, logo design and in-office marketing collateral for a fee according to these terms and conditions and Client Service Agreement.

Internet. dezinsINTERACTIVE provides internet services including, but not limited to web design, web hosting, e-commerce, custom software and programming, internet technologies, and e-marketing for a fee according to these terms and conditions and Client Service Agreement. Web Hosting. dezinsINTERACTIVE will post Client’s website to our third party dedicated hosting company, CI HOST, for a fee according to these terms and conditions and Client’s Service Agreement. dezinsINTERACTIVE has found this hosting provider to be an internationally recognized provider of secure and reliable web hosting. See Lawful Purpose below for content that is not allowed and restricted. dezinsINTERACTIVE is in no way responsible for system outages, maintenance or updates, unless dezinsINTERACTIVE agrees to provide the Client these services, which will be detailed in client’s Service Agreement. If Client elects to use another hosting provider, it is the Clients responsibility to arrange for these services. We do not require contracts. Client may choose to cancel hosting at any time. Hosting payments are made in accordance with the terms in this Service Agreement and are non-refundable.

Exposure. dezinsINTERACTIVE provides multi-media marketing and strategic advertising services, herein referred to as exposure, including but not limited to direct mail, television, online, and marketing collateral for a fee according to these terms and conditions and Client Service Agreement.

Other Services. dezinsINTERACTIVE provides other services for a fee according to these terms and conditions and Client Service Agreement.

RATES

Contract Rate. Contract rate is a specific fee for a specific service, which shall be detailed in the client’s Service Agreement. If Client chooses to add to, or change services under a contract rate Client must pay additional fees, which will be detailed in client’s Service Agreement, an amendment to that agreement and/or separate Service Agreement. Hourly Rate. Hourly rate is a specific fee for one hour of service. If Client chooses this rate it will be detailed in client’s Service Agreement, an amendment to that agreement and/or separate Service Agreement. Maintenance Rate. Maintenance rate is a specific rate for a specific amount of services as detailed in the client’s Service Agreement. Travel Expenses. In the unusual event Client elects services that require dezinsINTERACTIVE personnel to travel, client must pay for all reasonable expenses to include transportation, lodging and meals. This will be detailed in client’s Service Agreement, an amendment to that agreement and/or separate Service Agreement.

BILLING AND PAYMENTS

Invoices. Invoices are sent to Client by electronic mail and payment is due upon receipt, unless dezinsINTERACTIVE agrees to other terms with Client, which shall be detailed in the client’s Service Agreement. The use of electronic facilities or agents, including mail, shall be in accordance with procedures established by dezinsINTERACTIVE and governed by the applicable provisions of the Uniform Electronic Transactions Act. Retainer/Other Fee’s. All services require a predetermined retainer fee with the remainder balance due when services are rendered. Once client’s project is complete, retainer fee will be applied to original cost. If client chooses to postpone or terminate services prior to the completion of project, Client shall pay for all fees associated in the development of project up to the point of termination or postponement, less the retainer fee. If dezinsINTERACTIVE does not incur any expenses prior to termination or postponement, the retainer fee will not be refunded except for very unusual circumstances to be determined by dezinsINTERACTIVE. In addition, if certain services take longer than one month to produce because of Client, or if the project is ongoing, all fees associated with that service to date are due monthly until Client project is completed. dezinsINTERACTIVE will not begin, continue or complete Client project unless said payments have been received. Payment types. Payment must be United States currency, in the form of check, money order, and/or cash. Client may also use a credit card (Visa, MasterCard, American Express) to pay invoice. Insufficient funds. Client will be charged and must pay all fees associated for returned checks. These fees shall include a $30 processing fee plus any bank fees dezinsINTERACTIVE incur as a result. Final Project Proof / Payment. Client agrees that once dezinsINTERACTIVE sends Client final project proof by e-mail, client must review and work with dezinsINTERACTIVE to affect edits within 10 business days (Does not apply to websites. See Service Agreement timleline.) from the date final proof was sent. Client also agrees that after 10 business days from the date proof was sent, the client’s project is complete and final payment is then immediately due and if any further edits are necessary, then Client agrees to pay additional charges. Late Payments. Payment for services is due upon receipt of invoice, however dezinsINTERACTIVE allows a 30 day grace period from the date of invoice. If Client’s web site is hosted through dezinsINTERACTIVE contract provider and Client chooses to move web site to Client’s own provider while Client has an overdue invoice balance, dezinsINTERACTIVE will not affect the services required to move the web site until the invoice balance is paid in full, regardless if fees are for web services or not. Deactivation/Debt Collection. Invoices overdue by 90 days may result in the deactivation of Clients website regardless if the invoice is for web services or not. When overdue payment is received, dezinsINTERACTIVE will reactivate Clients web service for a fee of $100 which is due prior to reactivation. Additionally, accounts 90 days overdue may be referred to a collection agency and/or attorney. Additionally, clients web site may be terminated, regardless if fees are for web services or not.